Challenges
Adopting AI with the right controls
Staff are using AI tools already, often without knowing what they share. Controls come first: visibility, a policy, protected data.
The challenge
Someone in the team pastes a customer list into a chatbot to tidy it up. Someone else asks whether the business should buy Microsoft 365 Copilot. Both questions are the same question: how to get the benefit of AI without leaking the data the business depends on. The answer starts with knowing what is in use today.
What we would do first
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Discover the AI tools in use
Real-time visibility of the AI tools your staff use across the business, through DefensX browser security.
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Agree an AI use policy
Which tools are approved, for what, and with which data, agreed with you and written down.
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Put the controls in place
Unapproved tools restricted, sensitive data protected from leaking into AI tools, and staff briefed on safe use.
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Bring in the tools that fit
Microsoft 365 Copilot where it earns its place, inside the Word, Excel, Outlook and Teams your staff already use.
The services that apply
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Shadow AI protection
See which AI tools your staff use, stop sensitive data leaking into them, and set up the policies that let your team use AI safely.
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Microsoft and Azure
Microsoft 365 and Azure managed end to end by a Microsoft Partner, from licences to cloud infrastructure.
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Security awareness training
Short, regular training and realistic phishing simulations, so your people recognise an attack and report it instead of clicking.
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Endpoint and identity protection
Every computer, laptop and server protected against malware and ransomware, with threats watched for and dealt with by our team.
Further reading
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Guide
Microsoft 365 Copilot for Business: AI for SMBs
Microsoft's Copilot plan for smaller businesses brings AI into the Microsoft 365 apps you already use.
Read the guide →
Questions people ask
Should we block AI tools altogether?
Blocking everything pushes use onto personal devices where you cannot see it. The approach that works is to see what is in use, approve the tools that fit, restrict the rest, and protect the data either way.
What is shadow AI?
AI tools used at work without the business knowing or approving them. They can expose sensitive data and create compliance gaps.
How do you find out which AI tools our staff use?
Through DefensX browser security, which gives real-time visibility of the AI tools in use across the business and controls them where staff use them.
Should we buy Microsoft 365 Copilot?
It depends on where it would help. We assess your needs, identify where Copilot will make the most difference, set it up securely inside the Microsoft 365 apps your staff already use, and support it afterwards.
Do staff need guidance on using AI safely?
Yes. Staff get guidance on the risks of common AI tools and are briefed on the agreed policy: which tools are approved, for what, and with which data.
Talk to a human about adopting AI
Call and we answer within three rings. Or tell us what you need and we will call you back at any time.