Challenges
Consolidating your technology suppliers
When connectivity, telephony and IT come from separate suppliers, every fault is a question of whose it is. One supplier, one call.
The challenge
The internet drops and the broadband supplier blames the router, the IT company blames the line, and the phone provider says it is nothing to do with them. Three contracts, three renewal dates, three numbers to ring, and the fault is still there. Bringing them together is as much about accountability as it is about cost.
What we would do first
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List what you have and who supplies it
Every line, number, licence, device and contract, with its renewal date, so the move can be planned rather than rushed.
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Decide what moves and when
Services brought across in an order that fits your contract dates and your operations, not ours.
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Move each service when it is ready
Numbers ported, devices brought under management, connectivity moved onto our own business-only core network.
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One number, one team
Connectivity, telephony, IT and security from one owner-managed provider, answered within three rings, with a director you can ask for at any time.
The services that apply
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IT & Cloud
Your IT run for you, or alongside your own team, by engineers who work for Odyssey and answer the phone within three rings.
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Connectivity
Business internet on our own core network, up to 10 Gbps: broadband, dedicated lines, microwave and private networks.
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Voice and video
Business telephony since 1987, from desk handsets and softphones to Microsoft Teams calling and full contact centres.
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Cyber security
Protection at every point, from firewalls at the network edge to the devices, inboxes and accounts your people use every day.
A client who has been here
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Client story, Logistics and ports
PD Ports
A two-year overhaul replaced several telephony suppliers with one Mitel MiVoice Business system across PD Ports' sites.
Read the story →
Questions people ask
Is one supplier a risk in itself?
It concentrates the relationship, which is why the relationship matters. Odyssey has been owner managed and debt free since 1987, runs its own core network rather than reselling someone else's, and lets you escalate to a director at any time.
Do we have to move everything at once?
No. Services are brought across in an order that fits your contract dates and your operations, and each one moves when it is ready.
Who do we call when something goes wrong after the move?
One number. Connectivity, telephony, IT and security come from one provider, a person answers within three rings, and you can ask for a director at any time.
Is your connectivity resold from another provider?
No. It runs on our own business-only core network, and we partner with the major carriers.
Have you brought another business onto one supplier?
Yes. PD Ports relied on several suppliers for telephony across its sites. We replaced them with one Mitel MiVoice Business system, now managed by one locally based supplier.
Talk to a human about consolidating your suppliers
Call and we answer within three rings. Or tell us what you need and we will call you back at any time.