Service line
Voice and video
Business telephony since 1987, from desk handsets and softphones to Microsoft Teams calling and full contact centres.
- Since 1987 Owner managed and debt free
- Our own core network Business only, run by us
- Our own people Never subcontracted
- Three rings Calls answered, no menus
Voice and video services
Most businesses start with hosted voice or Microsoft Teams calling. Choose Mitel MiVoice if you want a system you own, and add contact centre, call recording and reporting as you need them.
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Hosted voice and SIP
Hosted telephony with auto-attendants, call routing and voicemail, or SIP lines for the phone system you already have.
Hosted voice and SIP -
Microsoft Teams
Business calls inside Microsoft Teams, next to the chat, meetings and files your staff already use, supported by Odyssey.
Microsoft Teams -
Mitel MiVoice Business
A unified communications platform for voice, messaging and collaboration, installed and supported by our own engineers.
Mitel MiVoice Business -
Contact centre and CTI
Contact centre tools and computer telephony integration, so every agent sees who is calling and their history before they answer.
Contact centre and CTI -
Call reporting and recording
Call recording and reporting that show how your phones are really used, and keep a secure record of what was said.
Call reporting and recording -
Telephone lines and numbers
The numbers your customers call and the lines behind them, from geographic to 03 and 0800, and the move off ISDN and analogue.
Telephone lines and numbers -
Mobile phones and SIM cards
Mobile phones and SIM plans for your team, chosen around how they actually use them, with the devices set up and supported for you.
Mobile phones and SIM cards
Why trust Odyssey with your voice and video
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1987
Business telephony specialists since 1987
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3
Calls answered within three rings, and a director is always reachable
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In-house
All work completed by Odyssey employees, never subcontracted
Client story
Charles Clinkard
A phased refresh of Charles Clinkard's hosted Mitel system across stores, concessions and head office, with no unplanned downtime.
Read the story
Talk to a human about voice and video
Call and we answer within three rings. Or tell us what you need and we will call you back at any time.