Technology working for business

We’re a managed IT, telecommunications and internet service provider based in the North East of England. With over 35 years supporting our customers, our mission is to make technology work for your business.

Trusted by…

…and thousands of other businesses since 1987.

The Odyssey Difference

Technology cannot work without the basics of good customer service. Since 1987 we’ve operated with six simple differences…

Speak to a company director at any time, no questions asked

24/7 support; face and phone first, no hiding behind ticket systems

Your calls answered within three rings, no menus or voicemail

Supporting businesses for over 35 years, debt free and owner managed

Dedicated business only network owned and operated by Odyssey

All work completed by trained Odyssey employees, never subcontracted

Our Services

Professional Services

Technology experts supporting UK businesses

Together, our team has hundreds of years of experience across telephony, infrastructure, networking and cloud technologies across all sectors and business sizes.

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  • Network Design
  • IT Health Check and Audits
  • Odyssey 365 Premium Care
  • Microsoft Azure Consultancy
  • Hardware Cover
  • Software Updates
  • Cloud Server Support
  • Cyber Essentials Certification

Our experts are here to help,
contact our team now on 01642 661888 or Get in touch

Professional Services

IT & Cloud

A better way to deliver business IT

We empower business with anytime, anywhere, any device access to business applications and data. We are a Microsoft Partner operating from ISO27001 certified data centres and Azure.

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  • Odyssey Desktop
  • Microsoft 365 Licences
  • Odyssey 365 Backup
  • Microsoft Azure
  • Odyssey Private Cloud
  • Domain Registration
  • Microsoft Exchange Online
  • Web Hosting and Servers

Our experts are here to help,
contact our team now on 01642 661888 or Get in touch

IT & Cloud

Connectivity

Guaranteed low latency bandwidth up to 10 Gbps

Superfast and reliable business connectivity has never been more important. We operate our own core network and partner with leading providers to keep your business online.

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  • SoADSL SoGEA and FTTP
  • Ethernet and Microwave
  • Mobile 3G/4G/5G Data
  • Direct Internet Access
  • MPLS Private WAN
  • Cloud Connect to AWS/Azure

Our experts are here to help,
contact our team now on 01642 661888 or Get in touch

Connectivity

Voice & Video

An expert in business telephony since 1987

From physical handsets to softphones and Microsoft Teams. Just ringtone to full contact centres. Odyssey has a telephony solution for your business.

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  • Microsoft Teams
  • Odyssey Voice
  • Mitel MiVoice Business
  • Contact Centre and CTI
  • Call Reporting and Recording
  • Video Conferencing Rooms
  • Telephone Lines and Numbers
  • Mobile Phones and SIMs

Our experts are here to help,
contact our team now on 01642 661888 or Get in touch

Voice & Video

Cybersecurity

Protect your business systems and data

Nearly 50% of business report having cyber security breaches or attacks in the last 12 months. Trust Odyssey to protect your business systems and data.

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  • Hosted Firewall
  • DDoS Protection
  • Web Content Filtering
  • Botnet Protection
  • MultiFactor Authentication
  • Endpoint Protection/AntiVirus
  • Email Filtering
  • Password Management

Our experts are here to help,
contact our team now on 01642 661888 or Get in touch

Cybersecurity

Onsite Infrastructure

Reliable and secure onsite hardware

High quality cabling, switches, wifi and building equipment installed and supported by Odyssey engineers, never subcontracted.

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  • Wired/Wireless Networking
  • Structured Cabling
  • Odyssey Desktop Terminals
  • Building Access Control
  • CCTV
  • Desktop Telephone Handsets

Our experts are here to help,
contact our team now on 01642 661888 or Get in touch

Onsite Infrastructure

Our Network

Odyssey do not simply resell a large national supplier. We own and operate equipment from market leaders Cisco, Juniper and Extreme Networks.

Owning and operating our core network gives us the control, responsibility, and capability to deliver the best possible levels of service. Odyssey equipment managed by Odyssey engineers.

Technology Partners

We partner with industry leading hardware vendors and technology suppliers including…

Get in Touch

We’d love to chat on the phone or fill in our form below…

    Our experts are here to help, contact our team now on 01642 661888

    Lockheed Court, Preston Farm Industrial Estate, Stockton-on-Tees, TS18 3SH