The North East’s Leading IT Service Provider

At Odyssey, we are your trusted partner in delivering expert IT services and tailored cloud solutions. We are proudly based in Stockton-on-Tees and support businesses across Stockton, Middlesbrough, Hartlepool and the surrounding areas with our North East IT services.

Our North East IT services are as effective as they are extensive and matched by our unparalleled commitment to exceptional customer support.

Technology working for business

As the go-to IT partner of businesses across the North East, we pride ourselves on offering solutions for all your IT needs. Our comprehensive selection of IT services spans telephony, infrastructure, voice and video, business cloud solutions and cyber security.

We’re a telecommunications, managed IT and internet service provider based in the North East of England. With over 35 years supporting our customers, our mission is simple: to make technology an asset for your business not a problem.

Managed IT

We supply end-to-end solutions delivered in partnership with Microsoft. Our technology provides secure, anytime, anywhere, any device access to applications and data… and we don’t hide behind ticket systems.


Together, our team has hundreds of years of experience delivering telephony solutions across all sectors and business sizes. We operate our telephone network, allowing us to deliver a better service to our customers.

Trusted by…

PD Ports logo
Specsavers logo

…and thousands of other businesses since 1987.

The Odyssey Difference

Customer service is an overused and largely devalued concept in modern business. Many companies claim to offer exceptional customer service, but few consistently deliver. The needs of every Odyssey customer are central to every decision we make.
We start with six simple differences…

Managed IT support

Supporting businesses for over 35 years, debt-free and owner managed

Managed IT Network

Operate our own dedicated business-only core network

Managed IT Odyssey employees

All work completed by Odyssey employees, never subcontracted

Company Director

Speak to a company director at any time, no questions asked

24/7 IT support

24/7 support from our team based in Stockton-On-Tees

Calls answered within 3 rings

Your calls answered within three rings, no menus or voicemail

Want to know more about what makes us tick, our expertise, people and history?

Our Services

Expert IT Services

Tailored IT Solutions for Businesses in the North East

At Odyssey, we deliver a comprehensive range of professional IT services for supporting businesses across the North East. Together, our team has hundreds of years of experience across telephony, infrastructure, networking and cloud technologies across all sectors and business sizes.

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Expert IT Services

North East IT and Cloud Service Provider

A better way to deliver business IT

We empower businesses with anytime, anywhere, any device access to business applications and data. We are a Microsoft Partner operating from ISO27001 certified data centres and Azure.

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North East IT and Cloud Service Provider

North East Business Connectivity Solutions

Guaranteed low latency bandwidth up to 10 Gbps

Superfast and reliable business connectivity has never been more important. We operate our own core network and partner with leading providers to keep your business online.

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North East Business Connectivity Solutions

Voice & Video Solutions for Businesses

An expert in business telephony since 1987

From physical handsets to softphones and Microsoft Teams. Just ringtone to full contact centres. Odyssey has a telephony solution for your business.

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Voice & Video Solutions for Businesses

Business Cybersecurity Solutions

Protect your business systems and data

Nearly 50% of business report having cyber security breaches or attacks in the last 12 months. Trust Odyssey to protect your business systems and data.

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Business Cybersecurity Solutions

Onsite Infrastructure

Reliable and secure onsite hardware

High quality cabling, switches, wifi and building equipment installed and supported by Odyssey engineers, never subcontracted.

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Onsite Infrastructure

Our Network

Managed IT in the North East of England, UK

Odyssey does not simply resell a large national supplier. We own and operate equipment from market leaders Cisco, Juniper and Extreme Networks.

Owning and operating our core network gives us the control, responsibility, and capability to deliver the best possible levels of service. Odyssey equipment is managed by Odyssey engineers.

24/7 IT Support

At Odyssey, we understand that technological challenges don’t adhere to a 9-to-5 schedule.

With our 24/7 IT support, your company gains access to a dedicated team based in Stockton-On-Tees, ready to address your concerns promptly and efficiently, day or night. Whether a critical issue or a simple query, we ensure your business experiences uninterrupted IT assistance whenever needed. Trust Odyssey for round-the-clock support, providing peace of mind and continuous business operations.

North East IT Services Provider

Odyssey delivers tailored IT services across the North East. Among our many clients, we work with many North East businesses from Stockton, Middlesbrough, Darlington, Hartlepool, Newcastle and Durham. Based in Stockton-On-Tees, we support the region’s diverse businesses, servicing as the go-to IT services provider.

IT Support For All Business

All businesses, regardless of industry, benefit from better IT systems and expert support. At Odyssey, we help companies of all types from many different industries. Our seamless, professional, and tailored IT services cater to the specific needs of your business. We create personalised solutions for businesses of any size or from any industry.

Personalised IT Solutions

Are you looking to elevate your business with cutting-edge IT and Cloud solutions? Partner with Odyssey for expert IT services tailored to your business needs. Whether you operate a small startup or a large enterprise, and regardless of your industry,  Odyssey can create personalised solutions to help your business go further. Take the next step in optimising your business operations – contact Odyssey today.

Technology Partners

We partner with industry leading hardware vendors and technology suppliers including

Get in Touch

Contact our team today at 01642 661888

We guarantee to call you back in less than an hour.

    Our experts are here to help, contact our team now on 01642 661888

    Lockheed Court, Preston Farm Industrial Estate, Stockton-on-Tees, TS18 3SH