Challenges
Start with what is happening in your business
Each page sets out what we would do first, the services that apply, and who you would be working with.
Where most conversations start
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Preparing for the PSTN switch-off
What changes in 2027, and what to do first
Analogue and ISDN lines retire on 31 January 2027. Every line still on them has to move, and your numbers have to keep working.
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Switching from an unresponsive supplier
A managed handover, without disruption
When tickets sit for weeks and nobody calls back, the problem is the supplier. A planned handover, then one number that answers.
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Responding to a security incident
The first hour, and preventing the next
A stolen password or a device behaving strangely. The first hour decides how bad it gets: contain, recover, then close the gap.
Happening now? Call 01642 661888
Planning a change
Projects with a deadline or a decision behind them.
- Preparing for the PSTN switch-off What changes in 2027, and what to do first
- Adopting AI with the right controls Your data, your policies
- Relocating or opening a new site Connected on day one
- Replacing end-of-life hardware and software Supported systems, replaced on a plan
- Moving your phones to Microsoft Teams Calls in Teams, on the numbers you know
- Connecting several sites properly Every site on one private network
- Bringing an acquired business onto your systems One set of systems and one supplier
- A customer team that has outgrown its phones Every call routed, recorded and reported
Security and resilience
Keeping attacks out, and getting back up when something goes wrong.
- Responding to a security incident The first hour, and preventing the next
- Protecting staff from phishing and fraud Fewer clicks, and fewer ways in
- Getting Cyber Essentials certification The controls in place, the evidence ready
- Recovering from data loss or ransomware Data restored, and recoverable next time
- Answering a customer's or insurer's security questionnaire Controls in place, evidence ready
Getting the right support
When the way your IT and telecoms are supported is the problem.
- Switching from an unresponsive supplier A managed handover, without disruption
- Consolidating your technology suppliers One contract, one accountable team
- Supporting hybrid and remote staff The same set-up, wherever people work
- Outgrowing your in-house IT person The right split between your team and ours
- Joiners, movers and leavers at volume Access that follows people in and out
- Giving the board a technology plan A prioritised plan the board can act on
Not on the list?
These are the situations we see most, not the only ones. Tell us what is happening, or browse our services if you already know what you need.
Talk to a human, no queues, no voicemail
Call and we answer within three rings. Or tell us what you need and we will call you back at any time.