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Telephony, 6 December 2023

Odyssey's longstanding partnership with MGL Group continues

After nearly 30 years together, MGL Group has upgraded again with Odyssey to a hosted Mitel system across all its locations.

Supporting growth on Teesside

MGL Group is a major contributor to the ongoing Stockton-on-Tees Borough Council Waterfront redevelopment, carrying out the demolition of Castlegate Shopping Centre and the Swallow Hotel.

Odyssey, based in Stockton-on-Tees, has been proud to support MGL Group for nearly 30 years.

“We were extremely proud to be appointed for the demolition work enabling the Stockton Waterfront redevelopment. This is an important project which will breathe new life into the High Street and open out the town to the river; we are delighted to have played a role in that. Our relationship with Odyssey, above all, has delivered reliable business telephony; a key reason why we recently made the decision to upgrade again with Odyssey. Our last solution from them served us for over 20 years and we expect the new Mitel solution to do the same.”

Mark Davison, joint chief executive of MGL Group

Odyssey installed the fully hosted system across all MGL Group locations. With a single global group solution, MGL can communicate efficiently wherever each person is located, using both physical and software phones. Odyssey’s experienced in-house engineers migrated MGL to the new Mitel solution with zero downtime and not a single lost phone call.

“I have personally worked with MGL Group for the past 15 years, and am delighted to be able to continue our longstanding relationship. We know how vital our services are for clients like MGL and I am excited to see the new look Stockton town centre.”

Freya App, head of customer success at Odyssey

Odyssey now also offers a suite of IT solutions that delivers secure anytime, anywhere, any device access to business applications and data, delivered end to end by Odyssey in partnership with Microsoft.

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