Latest News
The pace of change within the telecommunications industry moves at beyond the speed of fibre-optic broadband. That’s fast. Keep up to date on the latest developments from Odyssey and beyond right here.
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FIVE RULES OF TELEPHONE ETIQUTTE
Five rules of telephone etiquette • Answer Quickly: In general, it’s advisable to answer the phone by the time it rings three times. Ideally, you and your team…
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PHONE ETIQUETTE CAN MAKE OR BREAK YOUR BUSINESS
You may answer your phone so often over the course of a typical workday that you don’t give much thought to how you’re conducting yourself anymore. It’s important…
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COULD MY TELEPHONE HOLD MUSIC LAND ME IN COURT?
Jokes about barely recognisable classical pieces played on 1980s-style synthesizer keyboards and the all too familiar sound of Muzak aside, running a business in the 21st century should…
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TELECOMS INFRASTRUCTURE IS AS IMPORTANT TO BUSINESS AS RAIL TRACKS
Mike Odysseas, Managing Director of Odyssey Systems, looks at why telecommunications networks should be given the same support as other infrastructure. For years now, and probably for many…
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ODYSSEY ‘GETS THE CALL’ AS LEMON PLOTS EXPANSION
A Stockton call handling company has benefited from a fresh new look as it prepares to expand its workforce after moving to a growing business park. Lemon…
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ODYSSEY SYSTEMS’ RESEARCH CONDEMNS TELEPHONE PREFERENCE SERVICE
Odyssey Systems, the Teesside-based telecommunications specialist, has commissioned new research which shows that more than 60% of people over 65 have no confidence in the Telephone…
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Video – Tees Valley Business Women Focus on Brexit
Odyssey Systems hosted its latest Women in Business networking event at its head office, featuring a number of the region’s leading female business people and entrepreneurs. Here’s a…
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Carmel College Case Study
Matthew Smith, IT manager at Carmel College in Darlington talks about his satisfaction with his new telephone system and his reasons for choosing Odyssey Systems.
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Odyssey Systems Discussion Group
At Odyssey Systems we host a bi monthly ladies discussion group. This film was taken just before the 2015 general election, where we discussed what was important for…
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Odyssey Systems moves to state of the art new HQ.
Early 2016 saw Odyssey Systems move into new offices. After extensive refurbishment our Preston Farm headquarters features a dedicated video conferencing suite, technology demonstration area and a data…
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ODYSSEY SYSTEMS TAP IN TO SKILLED WORKFORCE PRODUCED BY TEESSIDE UNIVERSITY
Telecommunications specialist, Odyssey Systems has expanded its sales team with the addition of former Teesside University Student Union President, and Business Management undergraduate, Will Ridley. Twenty-one-year-old Will, originally…
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STOCKTON SOUTH MP OFFICIALLY OPENS ODYSSEY SYSTEMS’ NEW HQ
The Member of Parliament for Stockton South, James Wharton, has officially opened Odyssey Systems’ new Preston Farm-based headquarters, which has helped create a number of new jobs at…
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ODYSSEY SYSTEMS TOP OF THE CLASS AFTER EXPERT INSTALLATION
Odyssey Systems has received top marks from The Education Village Academy Trust (EVAT) after revamping the telecommunications infrastructure serving the Multi Academy Trust’s five schools, which span three…
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EMAIL SCAMMING
Businesses need to be vigilant against an increase in targeted, sophisticated email fraud. We have experienced a spike in in ‘socially-engineered fraud’ where scammers are using advanced…
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COMES LATEST ADDITION TO ODYSSEY SYSTEMS’ STOCKTON BUSINESS PARK
Odyssey Systems has welcomed a specialist not-for-profit membership organisation to its thriving business centre. UK & Ireland SAP User Group has become the second tenant at its…
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ODYSSEY SYSTEMS HELP SPEND CONTROL & EPROCUREMENT EXPERTS LEAD BY EXAMPLE
Odyssey Systems has upgraded PROACTIS’ communications system to support the company’s growing UK operations and improving its environmental impact and productivity. PROACTIS, a global Spend Control and eProcurement…
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