Mitel is one of the leading communications solutions companies in the world. With strengths such as call quality and value for money, they are close to unrivalled for desktop IT telephones. Here are some of the advantages a Mitel system could bring to your business.
Who is Mitel?
Mitel business phone systems cover a wide range of digital and IP phones, conference telephones, consoles and peripherals, suited to businesses of all sizes across many industries and sectors. One of the most comprehensive product portfolios on the market secures their place as an industry leader. Mitel phones offer advanced features and functionality, and are also simple for everyone in your business to use.
What are the advantages of using a Mitel phone system?
A top-of-the-range telephone system like this has many advantages. It is the most bombproof and reliable system bar none, and it keeps working without reboots, unlike any other system on the market. Here are some of the key reasons to invest in it:
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Efficiency: A Mitel phone system has many added features that help your employees work smarter. Features such as auto attendant and unified messaging make call handling easier than ever. Another key feature, ‘Presence’, can find someone available to answer a call at the time, whether they are inside or outside the office.
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Cost-effective: Buying a complete business telephone system can be costly up front, but a Mitel system will help you tighten your budget in the long term. Using one network for both data and communications greatly reduces call costs, which is ideal for organisations that operate from multiple locations.
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Productivity: Increasing productivity is crucial in any company, and a Mitel system can help. Because it is straightforward and enjoyable to use and manage, calls can be handled competently, saving time in the long run. With Mitel you can be confident that all calls can be answered, and a single number and mailbox for every individual takes the hassle out of telephony.
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Enhances customer experience: Mitel’s automatic call distribution routes callers to their desired point of contact. You can also use pre-recorded messages so that callers are directed to the right department or person at any given time. This makes your business more reliable for customers and gives it a more professional appearance.
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Saves time for intelligent working: If you want to work remotely, you can do so easily and take your work wherever you want. Hot desking, teleworking and twinning are also offered by Mitel. Twinning prevents important calls being missed and gives employees the freedom to move around the office, routing their calls to any IP-enabled telephone handset in the building.
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Flexibility: Mitel provide many types of telephone solution and can serve businesses of all sizes, from SMEs to large enterprises. These bespoke solutions let your staff work outside the office, driving real efficiency in the organisation. Dynamic extension means you need not worry about the availability of your staff, and lets them be much more flexible with their time. Up to eight devices can be linked to one phone number, so customers can contact an employee without dialling numbers for every department.
For more information on how Odyssey can transform your business telephone system with a Mitel solution, and the models available, give us a call on 01642 661888 or drop us a line at post@odyssey.uk.