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Professional services

Cloud infrastructure support

Monitoring, updates and cost reviews for the servers your business runs on, whether they sit in Azure, another cloud, your own premises or our private cloud.

The problem

Cloud servers still need looking after. Without monitoring and maintenance they fall behind on updates, cost more than they should, and go wrong with nobody watching.

What Odyssey provides

  • Monitoring of cloud and hosted servers
  • Security updates and hardening
  • Resource and cost optimisation
  • Compliance checks against your obligations
  • Help from our engineers when something goes wrong

What is included

IncludedDetail
OnboardingServers reviewed and brought under monitoring
MaintenanceUpdates and patches applied on a schedule
OptimisationResources and costs reviewed regularly
SupportIncidents handled by our team

Why trust Odyssey with this

  • ISO

    Certified to ISO 27001 for information security

  • Our own private cloud in UK data centres

Questions people ask

Do our servers have to be in your cloud?

No. We support servers in Azure, other clouds and on your own premises, as well as in the Odyssey private cloud.

Can you reduce our cloud costs?

Often, yes. We review how resources are used and right-size servers so you stop paying for capacity you do not need.

What does cloud server support cover?

Monitoring of your servers, security updates and hardening, a review of resources and costs, compliance checks against your obligations, and help from our engineers when something goes wrong.

What is the Odyssey private cloud?

Virtual servers on hardware Odyssey owns and manages across multiple UK data centres, with backup built in as standard. It is one option among several; see our private cloud service.

Are our servers backed up as part of this?

Backup is its own service. Our backup and recovery covers servers on site, in our private cloud and in Azure, with recovery objectives agreed for each system.

Challenges this helps with

Ask about cloud infrastructure support

Send us your question and we will come back to you. We call back within the hour in office hours.

Rather talk? Call 01642 661888. Already a customer with a fault? Call the service desk on 01642 661800.

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Talk to a human about cloud infrastructure support

Call and we answer within three rings. Or tell us what you need and we will call you back at any time.

01642 661888