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We were delighted to welcome the Bank of England’s North East Agent Mauricio Armenllini to Odyssey this week to be our key speaker at a special business breakfast.…

Odyssey Systems offers a wide range of products to its customers, including call reporting. Call reporting allows for full transparency of your telephone system, with the use of…

As our data becomes our most valuable asset, keeping it safe is paramount. In an effort to reduce risk, companies are moving their information “into the cloud”. Though…

Leading North East telecommunications company Odyssey Systems has helped boost productivity at Dunhouse Quarry and support its latest expansion with the installation of a ‘rock solid’ telephony solution.…

Odyssey Systems would like to show their support and appreciation to the North East Ladies day which was held on September 23rd,such a fantastic event raising money for…

A North East telecommunications expert is issuing a warning to business owners to review their procedures and data storage, ahead of a significant legislation change. Mike Odysseas, Managing…

Nowadays, we see a lot of polished advertising campaigns offering us bigger, better and cheaper services. We’re constantly bombarded with messages encouraging us to switch energy, phone and…

While it’s necessary to follow the rules of phone etiquette to make and maintain a positive impression of your business in the minds of callers, it’s also critical…

In May 2018 rules come into force that could make it much more difficult for employees to use their own mobile phones, tablets and laptops at work. The…

Five rules of telephone etiquette • Answer Quickly: In general, it’s advisable to answer the phone by the time it rings three times. Ideally, you and your team…