Latest News
The pace of change within the telecommunications industry moves at beyond the speed of fibre-optic broadband. That’s fast. Keep up to date on the latest developments from Odyssey and beyond right here.
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NORTH EAST LADIES DAY
Odyssey Systems would like to show their support and appreciation to the North East Ladies day which was held on September 23rd,such a fantastic event raising money for…
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WHY CHOOSE ODYSSEY SYSTEMS ?
We have been installing and maintaining telephone systems for over 30 years. Whether you have an issue you can’t understand or would like to know what the system…
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WHAT MAKES ODYSSEY SYSTEMS DIFFERENT?
The Odyssey Difference 1. Answer your call within 3 rings Because your time is valuable. 2. A full complement of spares on all our vans Because you want…
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PROTECT YOUR DATA !
Odyssey Systems prides itself on network security and keeping our customers safe and secure at all times. We understand how sensitive your information is and we actively scan…
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DOES YOUR BUSINESS REQUIRE A CALL RECORDING SYSTEM?
Due to a new regulation set out by the Financial Conduct Authority (FCA), all calls must be recorded in the financial sector from 3 January 2018. Odyssey Systems…
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TELECOMMUNICATIONS EXPERT ISSUES GDPR WARNING TO GUARD AGAINST HEAVY SANCTIONS
A North East telecommunications expert is issuing a warning to business owners to review their procedures and data storage, ahead of a significant legislation change. Mike Odysseas, Managing…
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TRAFFIC SHAPING
Nowadays, we see a lot of polished advertising campaigns offering us bigger, better and cheaper services. We’re constantly bombarded with messages encouraging us to switch energy, phone and…
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MAKE THE RIGHT IMPRESSION WITH AN AUTO-ATTENDANT
While it’s necessary to follow the rules of phone etiquette to make and maintain a positive impression of your business in the minds of callers, it’s also critical…
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USING YOUR OWN DEVICES FOR WORK IS ABOUT TO GET A LOT MORE COMPLICATED
In May 2018 rules come into force that could make it much more difficult for employees to use their own mobile phones, tablets and laptops at work. The…
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FIVE RULES OF TELEPHONE ETIQUTTE
Five rules of telephone etiquette • Answer Quickly: In general, it’s advisable to answer the phone by the time it rings three times. Ideally, you and your team…
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PHONE ETIQUETTE CAN MAKE OR BREAK YOUR BUSINESS
You may answer your phone so often over the course of a typical workday that you don’t give much thought to how you’re conducting yourself anymore. It’s important…
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COULD MY TELEPHONE HOLD MUSIC LAND ME IN COURT?
Jokes about barely recognisable classical pieces played on 1980s-style synthesizer keyboards and the all too familiar sound of Muzak aside, running a business in the 21st century should…
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TELECOMS INFRASTRUCTURE IS AS IMPORTANT TO BUSINESS AS RAIL TRACKS
Mike Odysseas, Managing Director of Odyssey Systems, looks at why telecommunications networks should be given the same support as other infrastructure. For years now, and probably for many…
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ODYSSEY ‘GETS THE CALL’ AS LEMON PLOTS EXPANSION
A Stockton call handling company has benefited from a fresh new look as it prepares to expand its workforce after moving to a growing business park. Lemon…
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ODYSSEY SYSTEMS’ RESEARCH CONDEMNS TELEPHONE PREFERENCE SERVICE
Odyssey Systems, the Teesside-based telecommunications specialist, has commissioned new research which shows that more than 60% of people over 65 have no confidence in the Telephone…
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Video – Tees Valley Business Women Focus on Brexit
Odyssey Systems hosted its latest Women in Business networking event at its head office, featuring a number of the region’s leading female business people and entrepreneurs. Here’s a…
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