Challenges
Joiners, movers and leavers at volume
With a couple of hundred staff, someone starts, moves or leaves most weeks. Each change touches accounts, devices and passwords.
The challenge
HR tells you on Thursday that three people start on Monday, two are moving team and one left last week. Each needs a Microsoft 365 account and licence, a laptop, a phone and the right shared logins, or all of that taken away. At 200 staff this happens every week, the requests arrive by email, and nobody is quite sure last month's leaver can no longer sign in.
What we would do first
-
Send every change to one place
Joiners, movers and leavers go to our service desk, your users' first point of call, so each change is handled by our own team.
-
Set joiners up properly
A Microsoft 365 account with the right licence, a laptop brought under management and protected, a phone and SIM set up and enrolled, and password manager access.
-
Change access when people move
Licences, shared vaults and device policies changed to match the new role, so people have what they need and nothing they no longer use.
-
Close leavers off
Password manager access removed centrally with shared logins kept in the team vault, licences reviewed, and company data on phones locked or wiped remotely.
The services that apply
-
Complete Managed IT
Your computers, laptops and servers kept secure and up to date, whether they are in your office, with remote workers or in the cloud.
-
Microsoft and Azure
Microsoft 365 and Azure managed end to end by a Microsoft Partner, from licences to cloud infrastructure.
-
Mobile device management
Company phones and tablets managed with the same care as your laptops and desktops, secure, compliant and up to date.
-
Password management
Strong, unique passwords for every account your team uses, stored safely, shared securely and managed centrally.
-
Mobile phones and SIM cards
Mobile phones and SIM plans for your team, chosen around how they actually use them, with the devices set up and supported for you.
-
Endpoint and identity protection
Every computer, laptop and server protected against malware and ransomware, with threats watched for and dealt with by our team.
Questions people ask
What happens to shared passwords when someone leaves?
Their access is removed centrally, and shared passwords they used stay with the business in the team vault.
Can you manage personal phones that staff use for work?
Yes. Android and iOS phones and tablets, company owned or personal devices used for work, are managed through Microsoft Intune and other management platforms.
How do we tell you about a new starter?
Send joiners, movers and leavers to our service desk, your users' first point of call, and our own team handles each change.
What does a new starter get?
A Microsoft 365 account with the right licence, a laptop brought under management and protected, a phone and SIM set up and enrolled, and password manager access.
What happens to the company data on a leaver's phone?
We can lock the phone or wipe the company data remotely, so client and business information does not leave with them.
Talk to a human about joiners, movers and leavers
Call and we answer within three rings. Or tell us what you need and we will call you back at any time.