IT & Cloud
Complete Managed IT
Your computers, laptops and servers kept secure and up to date, whether they are in your office, with remote workers or in the cloud.
The problem
No IT team, or one that is stretched. Devices out of date, security policies unmanaged, and nobody to call when something breaks.
What Odyssey provides
- Endpoint management for every device, on premise or in the cloud
- Monitoring, maintenance and response to security threats
- Microsoft 365 security, compliance policies and licence management
- A service desk that is your users' first point of call
Why trust Odyssey with this
-
In-house
All work completed by Odyssey employees, never subcontracted
-
3
Calls answered within three rings
Client story
Prestons of Potto
A 20-year telephony relationship grew into full IT support, moving a nationwide haulage firm onto Microsoft 365.
Read the story
Questions people ask
Who actually does the work?
Odyssey employees, based in Stockton-on-Tees. We never subcontract, so the engineer who sets you up is the one you can speak to afterwards.
How quickly will someone answer when we call?
Within three rings, with no menus or voicemail, and you can ask to speak to a director at any time.
We already have an IT person. Can you work alongside them?
Yes. Our co-managed IT service supports an in-house IT team with monitoring, Microsoft 365 expertise and a service desk for the work they would rather hand over.
Is Microsoft 365 looked after as part of the service?
Yes. We manage Microsoft 365 security and compliance policies and your licences, and our service desk handles your users' questions about it.
Do you look after staff who work from home?
Yes. We manage computers, laptops and servers wherever they are, in your office, with remote workers or in the cloud.
Talk to a human about complete managed IT
Call and we answer within three rings. Or tell us what you need and we will call you back at any time.