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4th May 2016

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Odyssey Systems has received top marks from The Education Village Academy Trust (EVAT) after revamping the telecommunications infrastructure serving the Multi Academy Trust’s five schools, which span three separate locations.

After experiencing problems with its aging system, which was installed almost 10 years ago, The EVAT decided to upgrade; after considering a number of providers, it gave Teesside-based Odyssey Systems the call.

The installation of the new Mitel network, carried out by Odyssey’s expert engineers, is an IP-based system and much more flexible than its predecessor, which often required inconvenient upgrades and maintenance.

Following the completion of the two-week project, which included more than 150 phone extensions, The EVAT’s five schools are fully-connected, with staff now able to easily make internal calls between its facilities – which will be particularly useful for its centralised administration department.

The EVAT comprises Haughton Academy, Beaumont Hill Academy, Springfield Academy, Gurney Pease Academy, and Marchbank Free School, which together make up an all-age a Multi Academy Trust.

Its Haughton, Beaumont and Springfield academies share a state of the art, £27 million building at The Education Village, which has allowed for a unique and innovative service provision.

Mike Odysseas, managing director at Odyssey Systems, said: “The EVAT is a forward-thinking educational provider and it was great to work with them. The new system is extremely durable and will maintain its reliable performance without the need for regular updates; it will serve them well for many years to come.”

Paul Thompson, IT & Media Manager at The EVAT, said: “After having a few weeks to test out the Mitel system we are very pleased with the final product. The service has also been first-class; our network presented a unique challenge and Odyssey’s engineers have worked tirelessly to identify and deliver a suitable infrastructure package, which would connect each of our five schools.”
Odyssey Systems has welcomed a specialist not-for-profit membership organisation to its thriving business centre.

UK & Ireland SAP User Group has become the second tenant at its Stockton-based business park, which has Odyssey Systems completely refurbished to create a new, fully-fitted complex for business tenants.

The company joins JBC Accountants in relocating to the business park on Preston Farm.

SAP User Group is an independent organisation which facilitates educational and networking opportunities amongst SAP software users in the UK and Ireland, as well as works with the multinational corporation to communicate with its customers.

UK & Ireland SAP User Group’s new office will house its 10 employees, who will benefit from Odyssey Systems’ telecommunications services, including hosted telephony and a fully-synchronous, uncontended Ethernet connection, as well as its boardroom and 40-person seminar facility, which was outsourced at its previous building.

Craig Dale, chief executive of UK & Ireland SAP User Group, said: “We have scope for further growth and the cloud-based infrastructure in place at our new office will go a long way to helping us achieve our long-term ambitions. With the hi-tech nature of our business, it was essential for us to operate from a modern office building and Odyssey was able to deliver all of our requirements.

“It was also a cost effective decision to relocate as the board and meeting room capabilities ensure that we are able to host large seminars, as opposed to renting space, which was the case at our previous offices. Our company now has the space and capability to expand and it is an exciting time for the business, starting with our office move.”

Mike Odysseas, managing director of Odyssey Systems, said: “I am delighted that UK & Ireland SAP User Group has decided to relocate to our business park as its operations gear up for growth. We are now well underway to establishing a thriving business community on Preston Farm and I would like to welcome Craig and his staff to the building.”

https://www.sapusers.org/
Odyssey Systems has upgraded PROACTIS’ communications system to support the company’s growing UK operations and improving its environmental impact and productivity.

PROACTIS, a global Spend Control and eProcurement solution specialist, has invested in the installation of a leased line and video conferencing capabilities at its London and Wetherby offices to improve its interconnectivity and remove the need to travel to non-essential meetings.

The company now has the option to hold virtual meetings between its UK and North American branches, which will not only save time but, significantly reduces costs incurred travelling to and from meetings.

PROACTIS helps hundreds of organisations around the world to achieve greater bottom-line value by improving their operational and financial performance from how they buy and pay for all types of goods and services.

Mike Odysseas, Managing Director at Odyssey Systems, said: “It’s important for growing businesses to ensure they maintain high quality customer service. By updating its communication system PROACTIS will be able to use its time in a much more effective manner.

“Operating from multiple sites means that regular communication between each branch is vital. The new system will allow management to arrange regular video conference calls and provides a fully integrated internal communication system.”

Nick Lowther, Director of Operations at PROACTIS, said: “With Odyssey Systems’ help we have been able to increase productivity across the board. Now that employees only occasionally attend meetings in person much more time is spent in the office, which allows us to maintain regular contact with clients without compromising on the quality of our service.”
Odyssey Systems, the Teesside-based telecommunications specialist, has completed one of its biggest projects to date, which included the creation of a 264,000 sq. ft. Wi-Fi zone at a factory in Chester-le-Street.

Odyssey was appointed by Coveris Rigid UK to provide a portfolio of telecommunications solutions for the food packaging manufacturer’s Drum Park facility.

Coveris Rigid, part of the worldwide Coveris group, which is owned by Sun Capital, acquired the Drum Park site last November after it has remained empty for a number of years.

As part of the conversion of the building, Odyssey installed a 100MB lease line with microwave back-up, 100 IP telephony extensions, which are integrated with the company’s other UK and European sites, and 31 Kilometres of category 6 and fibre cabling.

Central to the project was the need to create a whole-site roaming Wi-Fi network throughout the 18-metre tall factory, which would not only provide consistently strong Wi-Fi connections in office, manufacturing and warehouse locations, but enable operatives to move throughout the building using devices without losing connection to the network.

The signal is transmitted through a network of Wi-Fi units, which have been strategically installed by Odyssey to ensure maximum coverage, with the connections handed over to the closest unit as operatives move through the facility.

The system will be of particular benefit to Coveris’ logistics partner, Stiller Warehousing and Logistics, to enable its staff to interact with the company’s IT systems using mobile devices.

The project was delivered to meet customer timescales over a five-day period by a team of 10 of Odyssey’s experienced, directly-employed engineers.

Once the building is completed the company will begin producing its range of food packaging products and distribute in the region of 1.7 billion units per year from the site to locations across the UK.

Mike Odysseas, Managing Director of Odyssey Systems, said: “We are very proud to have completed this significant project for Coveris, which not only demonstrated our ability to deliver jobs of this scale to very tight deadlines, it enabled our engineers to apply innovative solutions to meet our customer’s requirements.

“The connectivity we have brought to the site will support Coveris’ productivity drive and enhance the interaction between the company and its logistics partner.”

Ian Donal, Operations Manager and Drum Project Manager from Coveris Rigid UK, said: “Odyssey has played a key role in establishing the communication infrastructure at Drum Park and will enable our employees to maximise the use of technology to manage and operate our business. The large Wi-Fi network will be of particular benefit to our operations as the consistency of its signal strength throughout the factory will support a wide range of technology-based systems designed to boost productivity.”
Continued growth at Odyssey Systems has led to the Tees Valley-based telecommunications technology specialist expanding into new premises.

The move has been made possible after Odyssey Systems acquired the former Thirteen Group building opposite its current headquarters at Preston Farm, Stockton.

The company is currently undertaking a significant refurbishment and fit-out of the building and plans to move in before the end of February.

Odyssey Systems, which provides telecommunications and connectivity systems for business, has experienced strong growth in the past four years and has increased its workforce from 26 to 30. As a result of the move into larger premises, Odyssey Systems aims to create a further six new jobs in the next three years.

In addition to developing the top floor of the building for its own operations, Odyssey Systems has also refurbished a further 20,000 square feet to create new, fully-fitted offices for business tenants.

The company is also utilising some the additional space to introduce a dedicated video conferencing suite and a technology demonstration area. Odyssey is also creating a new stock and technology storage facility, which will hold the complete telecoms systems and replacement parts for both current and past models from its long-term technology partners Mitel, and LG.
The new building will also enhance the company’s internet services to its clients. Due to the building’s height and the installation of connectivity masts, Odyssey will increase the reach of its long-range microwave high speed leased line signals, which can extend to a range of 30km.

Odyssey System’s new headquarters is the latest in a series of recent investments by the company, which has included the introduction of a new fleet of 12 branded Ford Connect vans. It also recently achieved the ISO: 9001 accreditation, which highlights the company’s ongoing commitment to delivering exceptional levels of customer service.

Mike Odysseas, Managing Director of Odyssey Systems, said: “We have enjoyed continual growth in recent years, which has facilitated the need for the new offices. By building strong relationships with companies across the North East and establishing partnerships with technology partners such as Mitel, which has enabled Odyssey to work with larger business customers, we are in a strong position for the future.

Mike added: “Expanding into these new premises has also enabled us to support the growth of other businesses. The additional space we have created will be attractive to businesses, which will benefit from being located in this thriving part of Tees Valley and the infrastructure we have incorporated, such as hosted telephony and superfast internet speeds.”
Telecommunications specialist Mike Odysseas is warning North East businesses of an increase in targeted, sophisticated email fraud.

His business, Stockton-based Odyssey Systems has experienced a spike in ‘socially-engineered fraud’ where scammers are using advanced methods to extract money from their victims.

The company is now monitoring more than 200 emails per day within the million messages sent to its Internet Service Provider (ISP) business customers where fraudsters appear to adopt people’s email addresses and try to encourage financial transactions with the email account holder’s contacts.

Common email fraud practices, known as phishing, aim to trick recipients into believing they know the person or company corresponding with them. To prevent being caught by these scams, recipients can check the email address the message comes, which will reveal it has no connection to the supposed real sender.

However, scammers are now utilising a new method, which actually mirrors real email addresses and make messages look genuine and, therefore, can also fool monitoring systems and programmes including Microsoft Outlook.

Fraudsters are also researching the contacts the accounts they are mirroring and their contacts to make the emails more genuine and dupe unsuspecting victims.

Odyssey Systems, which provides ISP services to hundreds of businesses across the North East, has identified this new practice and is employing new protocols within its automated email monitoring systems, including the ability to identify the fraudsters Internet Protocol (IP) address to capture these email before they reach their recipients

Mike Odysseas, Managing Director of Odyssey Systems, said: “This kind of socially-engineered fraud is on the rise and people have to remain vigilant. It means questioning any messages they receive about financial transactions, even if it looks like it’s from someone they know.

“Fraudsters are relentless in their use of email as a way to illegally obtain money. This latest method has the ability to not only trick recipients through a genuine looking message, but also fool computer programmes into thinking it has been generated by the real email address.

“This could have serious financial implications for North East businesses and as a responsible Internet Service Provider we are continually creating new variables to prevent this horrendous practice from affecting our customers.”
Odyssey Systems has quickly helped a Billingham-based logistics company back to its feet following the theft of copper cables, which disabled its entire communications system, severely interrupting operations.

Devereux Transport, a long-standing customer of Odyssey, discovered it had been targeted by thieves and was unable to answer customer calls, access databases or maintain contact with its 120 Drivers.

The thieves had cut through 2,400 individual cables and stole more than 70m of copper wiring. After getting in touch with Odyssey, engineers had installed a 4G system within two hours, which provided a quick and temporary solution that minimised downtime.

This isn’t the first time Devereux has called upon Odyssey; previously, a tenant on the same industrial estate had accidently cut through a power cable, which brought other businesses in the area to a halt. Odyssey reacted by transferring calls to mobiles and using a portable generator to power Devereux’s internet infrastructure, avoiding any further disturbance.

Borne from a business created by a 14-year-old, Devereux has become one of the UK’s leading transport and distribution businesses. It offers a comprehensive service tailored to meet the needs of a diverse client base.

Mike Odysseas, managing director at Odyssey Systems, said “We were able to react quickly and assist Devereux at a time of crisis by using a temporary measure, which allowed operations to carry on as normal, until a permanent system was installed.

“We pride ourselves on response time and understand how important business communications are – being a regional supplier gives us the ability to react swiftly and sets us apart from competitors”

Chris Pickles, Commercial Manager at Devereux Transport, said: “With a fleet of more than 100 vehicles in operation, any time without communication has the potential to set us back, both in terms of time and money. As with any service sector business, we aim to deliver exceptional customer service, and had Odyssey not responded so effectively we would have potentially disappointed a number of customers.”
Telecommunications expert and founder of Odyssey Systems, Mike Odysseas has warned that rural areas of the UK would be the biggest losers if the government was to redistribute subsidies supporting the rollout of high-speed broadband.

Mr Odysseas has spoken out in favour of government support for BT’s rural infrastructure expansion, amidst strong criticism from the UK’s second largest broadband provider, Virgin Media.

Under subsidies announced in 2012, BT has received almost all of the scheme’s state aid, which has helped take national coverage of fibre optic broadband in the UK to approximately 90 per cent. However, Virgin Media are calling for the second, £500m phase to be halted as other private sector companies feel they are more than capable to match BT’s provision.

Mr Odysseas has voiced concerns over Virgin Media’s claim and said: “BT is perfectly-placed to deliver high-speed broadband to rural areas and difficult urban zones as a result of decades of investment in communications infrastructure.

“Virgin’s position on the matter is a direct contradiction of its business model, which only serves resident areas and limited commercial locations, which already have access to high-quality coverage. If the government was to press pause on BT’s rollout, a large number of rural businesses would remain without adequate broadband for at least another three years.

“The government’s decision to utilise BT and its existing infrastructure, is a sound business move that will help deliver an accelerated programme, which bolsters the UK’s broadband network. Any plan to alter this subsidy scheme would prove disastrous for technology-reliant companies in hard to reach locations.”
Odyssey Systems has come to the rescue of County Durham-based EMS (UK) Ltd after being left without an operational telecommunications system for more than two weeks.

EMS (UK) Ltd, the independent ambulance provider, expanded into a new facility toward the end of May, expecting a fully-functioning system to be in place upon arrival, as promised.

However, the contractor, a national telecommunications provider, had failed to deliver – resulting in significant disruptions to the company’s regular business activities.

For more than two weeks EMS (UK) Ltd had no option but to transfer calls to mobiles, which proved to be less than ideal. With no clear solution in place, they then called for help from Odyssey Systems.

The Odyssey team got to work straight away, within two days they had solved the problem and restored full connectivity and installed a VoIP telephone system.

EMS (UK) Ltd is one of the few independent, frontline ambulance providers that offer the services of highly qualified pre-hospital care personnel. Although based in the North East of England, it is a specialist in providing medical cover for all types of events throughout the country.

Christine Gilbert, director at Odyssey Systems, said: “Service sector businesses need to be readily available to their clients, especially companies such as EMS that deal with extremely time sensitive situations.

“The installation of the VoIP system will prevent further complications and ensure a reliable communication system moving forward.

Mark Throw, general manager, at EMS (UK) Ltd, said: “The service delivered by Odyssey Systems was exceptional and without its intervention we may still be experiencing technical difficulties. They made light of a complex situation and provided us with regular updates on the situation.“
Odyssey Systems has overcome a notorious internet blackspot to help Wear Referrals treat injured animals at its new Sedgefield-based veterinary hospital.

Wear Referrals’ facility is equipped with a range of advanced medical equipment to treat pets of all sizes, including an MRI scanner and digital x-ray, which consume large amounts of data whilst in operation.

Under normal circumstances the Odyssey team would have prescribed the installation of a leased line, however, in this case it would have not been a cost-effective solution.

After assessing a range of options, the Odyssey technicians installed stand-alone microwave mast dedicated to Wear Referrals, which provides internet speeds of up to 20mb – more than enough to simultaneously cope with the demands of the company’s medical equipment, and at a fraction of the cost of a leased line.

Wear Referrals is a veterinary referral service for the North of England, conveniently located near the A1 in County Durham. It accepts referrals in orthopaedics, spinal surgery, soft tissue surgery and magnetic resonance imaging.

Christine Gilbert, director at Odyssey Systems, said: “Wear Referrals’ high quality service provision is reliant upon technology that regularly uploads and downloads large files. The microwave link has provided a cost-effective solution that will effectively address the company’s need for a reliable internet connection.

“At Odyssey we appreciate the fact that there isn’t a ‘one size fits all’ approach. This is why we often deliver bespoke systems in line with client requirements.”

Stacy Burleigh, practice manager, said: “Opening a new hospital is very complex and time consuming, so it was important that we chose a company able to work around our schedule. Its engineers gave us regular updates throughout and completed the job at hand without causing any interruption.”
Being twice winner of the North East Business Awards for Customer Service, we are very proud of how we communicate with existing and potential customers. We take a matter of fact view to our interaction; a no nonsense way of explaining what is best for their chosen communication route. No hidden agendas, no false promises.

A recent government scheme has been introduced to enable eligible businesses access to better, quicker broadband. With the improvement of broadband connectivity, businesses will be able to have seamless contact to remote workers, video conferencing which will reduce travel time and expense, clearer and more reliable VoIP telephony and Cloud technology for storing and saving data.

This is a great scheme for a totally free grant of £3,000 towards the investment of new infrastructure and improving your current internet connectivity.

It really is great news. We, like many other telecommunication and IT specialists are registered as suppliers on a national database, and are busy helping businesses flourish by getting them technologically equipped for the rigors of having an online footprint and trading in the digital world.

We have seen first-hand and been advised of various offers that have been made to potential customers regarding the scheme. Some of the offers are unethical and some totally fraudulent, such as ‘Cash Back’ and ‘Shared Ownership’.

We thought we would clarify and bullet point what the essential facts are, so you can be clear on what you can get:
- The voucher scheme is for installation of equipment only.
- You have less than 250 staff.
- You have not had €250,000 of government grants.
- Offer a minimum of 20 Mbit/s services and capable of being configured/upgraded to support at least 30 Mbit/s services.
You will not be able to offset any of the £3,000 on any on-going monthly charges for calls or services; this is purely for the infrastructure for broadband. You will have to commit to at least a six month broadband agreement with your supplier.

You are not in one of the following sectors: fishery and aquaculture primary production, processing and marketing of agriculture products, coal, steel and shipbuilding.

Part of our longevity in business has been sageness to claims that over promise and under deliver, so if you would like to have a no nonsense conversation with us, we will be able to de-mystify the scheme and clarify what you can and can’t get for your free £3,000.

Or visit the Government website for more information by clicking here

https://www.gov.uk/broadband-delivery-uk
Telecommunications specialist Odyssey Systems has installed a state-of-the-art communications system for a North Yorkshire law firm, linking its branches across the county to Odyssey’s own dedicated data centre.

Previously Coles Solicitors, which has nine offices from Yarm to York and from Beverley to Settle, had independent systems which communicated via the internet.

Odyssey put in multi-Protocol Label Switching, MLPS, which allows the firm’s sites to operate on the same system and communicate with each other via secure broadband and a single firewall and with a single phone system across all the sites.

Three telephone servers located at three different sites have been replaced and the system is now served from Odyssey’s data centre.

Odyssey has worked with Coles for several years as the law firm has expanded and opened new offices.

Coles Managing Director Peter Gibson said: “Instrumental to that growth has been the technology we have from Odyssey, which has enabled us to grow at the rate that we have because the systems they put in place for us enable us to have complete connectivity between each of our branches, so each branch is in effect, part of our main office.

“We run our business as one business, even though we are in nine locations. Because a lot of what we do is communication, the broadband and communication for all of our telephony and IT have been a key and integral part of our business and I can’t imagine our business operating without Odyssey.

“We speak to them on a daily basis about issues, problems and future developments. Inevitably there are issues and problems but it’s how they are dealt with and managed which is the real differentiator between Odyssey and AN Other provider. I can’t praise them highly enough. ’’

The new system will also make it easier for the firm to expand and open new offices with greater ease of connection to telecommunications.

Odyssey Systems Sales Director Christine Gilbert said: “The installation of MLPS allows for a more secure and faster system with greater capacity. It provides access to our call recording software and allows remote management from our office in Stockton, giving the client a seamless and efficient service.’’

Peter Gibson added: “We would not be where we are today as a business with our breadth of geographic spread had our telecoms been managed by a faceless national provider rather than by using a local, independently-owned operator. They know the continued success of their business depends on the continued success of my business making us partners in the same enterprise.”
A round table discussion involving Tees Valley business women, hosted by Odyssey Systems, believes a cut in business rates, business-boosting immigration policies and out-of-hours GP services should be top of the General Election agendas.

The business women’s forum, which meets at the Stockton-based telecommunications company every two months, discussed what initiatives they would like to see adopted by the political parties in their manifestoes.

The wide-ranging debate covered topics including:
- Introducing out-of-hours GP services so business people can see a doctor without it impacting on their working day. A seven-day-a-week service also would take the pressure off A&E departments
- Public sector services and departments drawing on private sector knowledge and principles
- Capping welfare payment levels so it pays people to work rather than rely on benefits
- Immigration restricted to people who want to work
- Cutting business rates to rescue dying town centres by attracting retailers in to empty shops and to give small businesses the financial ability to grow and expand
Christine Gilbert, Director of Odyssey Systems, said: “With the General Election fast approaching, the group felt it was timely to turn its attention to what business women would like to see adopted in election manifestos.

“The forum presented an opportunity for women from a range of companies in Tees Valley to scrutinise election issues from a business perspective and identify those that they believe are vital to the area’s and the country’s economic wellbeing.

“The top three issues, which emerged from the discussion, were reducing benefits to make work pay, the need for out-of-hours GP services so that seeing a doctor does not affect a business person’s productivity and how immigration is not necessarily bad for the economy if restrictions are introduced.”
Ian Brown and five friends from across Teesside and Durham are preparing for a 24-hour, 290 mile bike ride to raise funds for charity after his wife, Anne, was diagnosed with Multiple Myeloma.

The group, who met whilst competing in triathlons, hope to have already raised more than £10,000 for Myeloma UK when they set off from London on 9 May.

Ian, along with Billy Lamb, Jimmy Croft, Vaughan Godber, Clive Hudson and Odyssey Systems’ managing director, Mike Odysseas, aim to arrive in Durham the next day after a gruelling journey.

Cycling clothing has been provided by Odyssey Systems, the Stockton-based telecommunications company, to help the group battle the elements and stay warm throughout their journey.

Anne was diagnosed with Multiple Myeloma in December 2014, shortly after a visit to her GP due to exhaustion. Myeloma affects the plasma cells found in bone marrow, which are responsible for protecting the body from infection.

Established in 1997, Myeloma UK is the only organisation in the UK focused on myeloma. Its research has accelerated the discovery, development and access to new treatments, while helping patients and their families cope with everything a diagnosis of myeloma brings.

Ian said: “At the moment Multiple Myeloma can be treated but not cured. Hopefully the money we raise will help Myeloma UK fund its research into improved treatments and one day maybe a cure will be found.”

Mike said: “The ride will be extremely difficult but we all know that it’s for a great cause, which helps families through difficult times. This will provide us with all the motivation we need when the going gets tough.”

Donations to the team’s fundraising effort can be made at – https://www.justgiving.com/londontodurham
The numbers have added up for a Tees Valley-based accountancy practice as it gears up for growth after becoming the first tenant at a newly-established Stockton business park.

JBC Accountants has relocated its Stockton workforce to a new office complex in Preston Farm, which is owned by telecommunications firm Odyssey Systems, following a complete refurbishment of the 20,000 sq ft. property that has created new, fully-fitted offices for business tenants.

JBC Accountants, which has offices in Hartlepool and Stockton, previously rented an office nearby in Preston Farm before meeting with Mike Odysseas, managing director of Odyssey Systems, to discuss JBC’s telecommunications and broadband requirements.

Following the initial meeting and taking a tour of the new properties, JBC Accountants decided to relocate there, to meet its business requirements, as it was more suitable than other offices they had considered.

Paul Riggall, director of JBC Accountants, said: “After meeting with Mike to discuss our telecommunications needs, we were shown around the newly-refurbished facilities, which had been carried out to a very high standard. From there, we became interested in one of the offices and Mike was very personable and understood our needs as we prepare to grow the business further.

“The location is a massive improvement and we are already seeing a return on our investment as we have more of a presence and the profile of our firm is increasing, not to mention the positive response from clients and visitors. It was important for us to find a property that could provide us with a platform to service our future growth plans as we look to create even more jobs in the coming years.”

JBC Accountants’ new 3,000 sq ft. office space will house its 17 strong workforce, who will benefit from Odyssey Systems’ telecommunications services, which includes hosted telephony and superfast internet speeds.

Mike Odysseas said: “I am delighted that JBC Accountants has become our first tenant at our business park, which is a significant occasion for Odyssey Systems. Paul has exciting plans for the future of the firm and it is great that JBC Accountants has chosen our new development as the base for its Stockton office. I would like to wish him and his team all the very best.”
Odyssey Systems, the Teesside-based telecommunications specialists, is expanding its operations after acquiring a new building in Stockton-On-Tees.

The company has purchased the building opposite its existing head office on the Preston Farm Industrial Estate, which has quadrupled its available space.

In addition to utilising more space available in the two buildings, Odyssey Systems can make up to 20,000 square feet available to create new, fully-fitted office for a single or multiple business tenants.

Odyssey’s expansion will enable the company to increase its workforce to meet the growing demand for its services. The company currently employs 32 people and aims to create an additional eight new jobs.

The company will use some of the additional space to introduce a dedicated video conferencing suite and a technology demonstration area. Odyssey will also create a new stock and technology storage facility, which will hold the complete telephone systems and replacement parts for both current and past models.

The new building, which was the former home of housing group Vela, will also enhance the company’s internet services to its clients. Due to the building’s height, Odyssey will increase the reach of its long-range wireless high speed leased line signals, which can extend to a range of 30km.

Mike Odysseas, Managing Director of Odyssey Systems, said: “The addition of the new building to our existing facilities will create the extra capacity we need to enhance the services we offer our customers and create new employment opportunities.

“We have experienced steady growth throughout the last year, which this investment will help us build upon during 2015.”

Mike added: “Having the two office buildings next door to each other enables us to be more flexible with our use of space and also create new offices for other businesses which can benefit from the infrastructure we’ll introduce including hosted telephony systems and gigabit internet speeds.”