Industries
IT and telecoms for tyre and automotive groups
A tyre or autocentre chain opens, moves and refits branches all year. Networking, telephony and connectivity that roll out the same way every time, for groups of two sites or two hundred.
What the sector needs, and what we delivered
Every need below is something Odyssey delivered for a named client.
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Fifty branches on one standard
ETB Autocentres, established in 1980 with 52 centres across the Midlands, the South West and South Wales, runs its branch networking, SIP voice services, broadband and resilient data SIMs from Odyssey, and has done since 2011.
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A chain that keeps growing
Elite Garages, a family business with 38 branches and more than 300 staff across the south of England, runs its branch networking, SIP voice services, broadband and data SIMs from Odyssey, with hardware care across its branches.
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The UK's largest tyre wholesaler
Micheldever Tyre Services, which sells more than six million tyres a year and runs the Protyre garage chain, has run branch networking, mobiles and SIP voice on Odyssey since 2012.
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A national wholesale network
Group Tyre, ten independent distributors with more than 40 distribution points, has bought from Odyssey since 2006: managed IT, Microsoft 365, endpoint protection, mobiles and networking.
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Regional groups served from Teesside
Tanvic Group (20 branches from Newark) runs its SIP voice services and non-geographic numbers on Odyssey. New Bridgegate Tyres, with depots from Barnard Castle to Middlesbrough, runs hosted voice and networking.
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Local garages and dealers
Morgans Tyres (family run since 1967 in Hartlepool, Billingham and Stockton), Acklam Cars (Motor Trader Retailer of the Year three years running) and Teasdale Motorcycles in Thirsk all run hosted voice, mobiles and connectivity from Odyssey, several of them for more than fifteen years.
The services behind it
Who we work with in this sector
Questions people ask
Can every branch be set up the same way?
Yes. Branch networking, telephony and connectivity roll out the same way every time, so a new or refitted branch matches the rest of the group.
Do you work with groups outside the North East?
Yes. We run branch networking and voice for groups across the Midlands, the South West, South Wales and the south of England from our base in Stockton-on-Tees.
What keeps a branch working if its line goes down?
4G and 5G data can act as backup connectivity that takes over when a fixed line fails. Several of the groups we support run resilient data SIMs alongside branch broadband.
Do we need a phone system in every branch?
No. With hosted voice there is no phone system to maintain on site, and auto-attendants and call routing send each call to the right person.
Can you look after the computers in our branches too?
Yes. Managed IT keeps computers, laptops and servers secure and up to date, with Microsoft 365 managed for you and a service desk as your users' first point of call.
Talk to a human, no queues, no voicemail
Call and we answer within three rings. Or tell us what you need and we will call you back at any time.