Voice & Video for Businesses
An expert in business telephony since 1987
From physical handsets to softphones and Microsoft Teams. Just ringtone to full contact centres. Odyssey has a telephony solution for your North East business.
Voice & Video Services
Delve into the world of cutting-edge business telephony with Odyssey’s voice and video services. From traditional telephone systems and call recording software to the seamless integration of Microsoft Teams and advanced Mitel MiVoice Business solutions, we tailor our offerings to meet your communication needs. Odyssey empowers businesses with comprehensive voice and video services, ensuring optimal connectivity, collaboration, and customer engagement.
Call Reporting & Recording
Call reporting and recording tools offer businesses valuable insights & records of customer interactions, improving service delivery, compliance, and operational efficiency
Contact Centre & CTI
Contact Centre solutions, coupled with Computer Telephony Integration (CTI), offer businesses the tools to manage customer interactions seamlessly
Desktop Telephones
Desktop telephones continue to be relevant and widely used in business environments for several reasons
Microsoft Teams
Microsoft Teams, a comprehensive collaboration platform, offers businesses a unified solution to connect, communicate, and collaborate seamlessly
Mitel MiVoice Business
Transform your business communication with Odyssey Systems’ Mitel MiVoice Business services, a robust unified communications solution.
Mobile Phones & SIM Cards
These mobile technologies enable seamless communication, collaboration, and operational efficiency for businesses of all sizes. This brief highlights the significance and advantages of mobile phones and SIM cards for businesses
Odyssey Voice
Odyssey Voice, a comprehensive communication platform, offers businesses advanced voice services to enhance connectivity and collaboration
Telephone Lines & Numbers
Telephone lines and numbers offer businesses a direct and reliable means of communication that enhances accessibility and professionalism
Video Conferencing Rooms
Video conferencing rooms offer businesses the ability to connect and collaborate with colleagues, clients, and partners from around the world
Why Choose Odyssey for Voice and Video
Elevate your communication with Odyssey, a trusted name in business telephony since 1987. As a debt-free, owner-managed business, we prioritise independence and excellence. Our dedicated business-only core network guarantees secure and high-performance connectivity, and all work is handled by our in-house team of specialists. Choose Odyssey for a reliable partner committed to enhancing your business voice and video solutions, offering 24/7 support and direct access to company directors.
Business Voice and Video Solutions North East
Odyssey provides exceptional voice and video services to businesses across the Northeast, including business telephone systems, call recording software, computer telephony integration (CTI), Mitel MiVoice Business, and more. We help businesses in Stockton, Middlesbrough, Newcastle, Durham, Hartlepool, Darlington, and surrounding areas. Odyssey is proud to work with and support the North East’s thriving business, assisting companies of all sizes and from various industries.
Telephony Solutions for All Businesses
Odyssey collaborates with businesses of all sizes and sectors, offering tailored voice and video solutions to meet diverse needs. Whether you’re a large corporation or a growing startup, our expertise enhances your communication capabilities.
Transform Your Business Communication Today!
Ready to revolutionise your business voice and video services? Whether you seek advanced business telephone systems, call recording solutions, or innovative communication platforms like Mitel MiVoice Business, Odyssey is your trusted partner. Elevate your business operations
Business Telephone Services FAQs
Yes, our services are designed not just for enhanced communication but also for cost efficiency. Odyssey ensures you pay for only what you need by tailoring our solutions to your specific requirements. Additionally, platforms like Microsoft Teams consolidate multiple collaboration tools into one, eliminating the need for separate services and maximising the value of your investment. With Odyssey, you can optimise your costs while enjoying the full spectrum of advanced communication solutions.
At Odyssey, we prioritise data security. Our call recording services include secure and encrypted storage, with limited access to ensure confidentiality. We strictly adhere to GDPR requirements.
We recognise the significance of a seamless transition and provide comprehensive training and support. We aim to ensure that your team is well-prepared and proficient in effectively utilising the new telephony systems.
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The Odyssey Difference
Customer service is an overused and largely devalued concept in modern business. Many companies claim to offer exceptional customer service, few consistently deliver. The needs of every Odyssey customer is central to every decision we make.
We start with six simple differences…
Supporting businesses for over 35 years, debt free and owner managed
Operate our own dedicated business only core network
All work completed by Odyssey employees, never subcontracted
Speak to a company director at any time, no questions asked
24/7 support from our team based in Stockton On Tees
Your calls answered within three rings, no menus or voicemail
Want to know more about what makes us tick, our expertise, people and history?
Get in Touch
Contact our team today at 01642 661888
We guarantee to call you back in less than an hour.
Our experts are here to help, contact our team now on 01642 661888
Lockheed Court, Preston Farm Industrial Estate, Stockton-on-Tees, TS18 3SH