Prestons of Potto, a nationwide haulage and warehousing company with a 75-year history, has maintained a longstanding business partnership with Odyssey for over 20 years.
Throughout this relationship, Odyssey has evolved into a trusted partner for Preston’s supporting their business through a series of IT and telephony upgrades, ensuring Prestons of Potto stay ahead of industry demand.
“Odyssey has been a safe pair of hands for us. They really understand our business, find the solutions we need, and deliver them on time, every time.”
Jake Preston, Director
Project Details
Originally engaging Odyssey for telephony across four national sites, Prestons expanded the partnership to IT services as industry challenges grew. Odyssey’s expertise provided critical support, ensuring smooth transitions to modern systems and strengthening cybersecurity.
Key services included:
- Migration to Microsoft 365, replacing old, and end of life systems
- Replacement of onsite hardware, required to allow for the upgrade to Windows 11
- Enhanced cybersecurity measures to protect the business
- Ongoing IT support and system maintenance, freeing up internal staff to focus on their core roles
The Odyssey Difference
Odyssey assigned a dedicated team of engineers and project manager ensuring a member of the team was always available to meet Prestons’ needs.
The team worked tirelessly, to ensure minimal disruption to the business. Odyssey understood Prestons’ unique requirements and delivered tailored solutions, solidifing Odyssey as a strategic partner.
“You can always get hold of someone at Odyssey. You ring up, and someone answers the phone within three rings. If needed, you can always call or pop in to see a director. They really value your business.”
Jake Preston, Director
Impact
The process was seamless, with careful planning and a meticulous approach ensuring everything was up and running smoothly, without affecting day-to-day operations.
With all operations and communications now integrated into cloud based systems, Preston’s is moving away from paper- based planning and better equipping their teams to work remotely when needed. This IT upgrade laid the groundwork for future operational software upgrades
and positioned the business to embrace digital tools more effectively in a rapidly changing industry. They have already found several benefits from this overhaul:
- Transitioned from manual, paper- based operations to a more digital and streamlined approach
- Improved collaboration across locations, with easy access to information and shared resources
- Enhanced security and compliance with industry standards, safeguarding the business against cyber threats
- Freed up internal resources to focus on their core roles rather than IT management
Would You Recommend Odyssey?
“Absolutely. Odyssey has always delivered on their promises. They are transparent, clear on limitations and costs, and will never over promise. They put in the time to research solutions, even going the extra mile to ensure compatibility with our bespoke systems.”
Jake Preston, Director
Want to know more?
If you’d like to chat to through how Odyssey can help technology work for your business, we are here to help, contact our team today.
