Year: 2017

ODYSSEY SETS SAM TURNERS UP FOR EXPANSION

Odyssey Systems is helping to support the expansion plans of Sam Turner & Sons after carrying out a major infrastructure project for the family-run agricultural merchant.

The long established, family-run business required a robust solution for its telecommunications infrastructure that … Read the rest

Odyssey hosts productivity breakfast with Bank of England

We were delighted to welcome the Bank of England’s North East Agent Mauricio Armenllini to Odyssey this week to be our key speaker at a special business breakfast.

A group of Odyssey customers, including Armstrong Richardson & Co, Better Brand … Read the rest

HOW CALL REPORTING COULD WORK FOR YOUR BUISSNESS

Odyssey Systems offers a wide range of products to its customers, including call reporting. Call reporting allows for full transparency of your telephone system, with the use of automatic call distribution, consolidated agent and queue management, historical and real time … Read the rest

MOVE YOUR DATA TO THE CLOUD

As our data becomes our most valuable asset, keeping it safe is paramount. In an effort to reduce risk, companies are moving their information “into the cloud”. Though the cloud sounds global and almost magical, it is simply a rack … Read the rest

ODYSSEY LAYS FOUNDATIONS FOR DUNHOUSE QUARRY’S GROWTH

Leading North East telecommunications company Odyssey Systems has helped boost productivity at Dunhouse Quarry and support its latest expansion with the installation of a ‘rock solid’ telephony solution.

Dunhouse Quarry needed to update its communications technology to increase efficiency in … Read the rest

NORTH EAST LADIES DAY

Odyssey Systems would like to show their support and appreciation to the North East Ladies day which was held on September 23rd,such a fantastic event raising money for local charities.

Two of our employees were lucky enough to attend the … Read the rest

WHAT MAKES ODYSSEY SYSTEMS DIFFERENT?

The Odyssey Difference

1. Answer your call within 3 rings Because your time is valuable.

2. A full complement of spares on all our vans Because you want first visit resolution.

3. Available 24/7 Because your business isn’t always 9-5. … Read the rest

PROTECT YOUR DATA !

Odyssey Systems prides itself on network security and keeping our customers safe and secure at all times. We understand how sensitive your information is and we actively scan our network for security vulnerabilities on a daily basis to make sure … Read the rest

DOES YOUR BUSINESS REQUIRE A CALL RECORDING SYSTEM?

Due to a new regulation set out by the Financial Conduct Authority (FCA), all calls must be recorded in the financial sector from 3 January 2018.

Odyssey Systems can help your business become compliant as we offer a range of … Read the rest

TELECOMMUNICATIONS EXPERT ISSUES GDPR WARNING TO GUARD AGAINST HEAVY SANCTIONS

A North East telecommunications expert is issuing a warning to business owners to review their procedures and data storage, ahead of a significant legislation change.

Mike Odysseas, Managing Director of Stockton-based telecommunications firm Odyssey Systems, is urging businesses across Tees … Read the rest

TRAFFIC SHAPING

Nowadays, we see a lot of polished advertising campaigns offering us bigger, better and cheaper services. We’re constantly bombarded with messages encouraging us to switch energy, phone and broadband providers. The barrage of sales calls at home and in the … Read the rest